Manyavar offers its customers an easy Exchange & Return Policy, wherein you can raise a request within 15 days from date of delivery of the product(s) purchased from www.manyavar.com .
You are requested to login to your user account on www.manyavar.com and place an exchange and/or return request form the “My Orders” section.
If that is the case kindly mention the Order Number of the returned product on the package itself. You are required to courier the product to the nearest Manyavar Mohey store in your country. Our executives would assist you with the same.
For self shipped returns you would be duly reimbursed the shipping costs (maximum amount reimbursable is USD 20 per order)
To avail the same, you must share a scan copy of courier bill/receipt with us at email@example.com. The courier bill/receipt should satisfy the following conditions for successful processing:
- It should contain the weight of the return product
- Origin (residential/office) address, destination address, shipment date, amount and other details should be mentioned
- The information on the receipt should NOT be edited/over-written
- The courier charge (amount mentioned on the receipt) should not go past the Sender-Destination-Service combination and shall be cross checked with the courier company
This is subject to your returns being inspected and successfully processed upon receipt at our end. After the product is verified, we will process the Exchange and/or Return request.
Exchange & Return at a store is valid only in the country of the product receivedrecieved. We would assist you at all Manyavar & Mohey exclusive stores nearest to your location. Please visit any of our stores here -
We aim to keep in stock every item displayed on our website. However, if an item is unavailable after your purchase, due to any reason, we will promptly inform you via mail within two (2) working days from the date of the said purchase. Thereafter you have the option of either substituting your product with a same or higher priced product or cancelling the order, for which a refund will be initiated.
You can cancel your online order before the product has been shipped. Your entire order amount will be refunded subject to the following:
- A request for cancellation has to be made within 24 hours of placing the order or before product is dispatched (whichever is earlier
- A Refund request for cancellation shall be made by sending us an email on firstname.lastname@example.org.
- Genuine sizing issues (only for unused, unaltered garments with tags)
- Genuine quality issues (only for unused, unaltered garments with tags)
- Packages lost in transit
- In case if it is found that a wrong item has been shipped & delivered to you
- In case of minor design and colour variations
- Products returned in a used or damaged condition
Refunds will be made after we have received the shipment and duly verified. Exceptions to the above would be made if the package has been lost in transit where the customer needs to provide the Courier slip with AWB number.
*Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks and payment gateways.
ALL CHARGES SUCH AS VAT / CUSTOM DUTY / LOCAL TAXES / IMPORT DUTIES ARE BORNE DIRECTLY BY THE CUSTOMER as per the local laws of the country. The said charges will have to be paid by the customer directly to respective courier partner at the time of delivery. We will not refund any such charge(s).
We regard the inherent qualities of our products with utmost care and we ensure the quality of our products but due to the nature of fabrics, we do not guarantee the garment’s embroidery or any colour bleeding therein.
The fit of our clothing depends on the cut, fabric and style of every garment. Some garments are designed to have a loose, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide available with each product to select the size or fit which is best suitable for you. Due to the nature of different fabrics the given measurement can differ marginally.
We have done our best to display the colours of the products shown on this website as accurate as possible. However, the colour of the physical products may be different from the ones displayed on the website which could be due to the settings of your monitor or colour of your visual display or resolution of the image or lights used while taking the photographs of the products.
We request you to read the washing instructions carefully as mentioned on the tag of the product and follow the same to avoid any damages to it.
Transactional Disputes if any, would be subject to exclusive jurisdiction of the courts of Kolkata, India. We, as a merchant, shall be under no liability whatsoever, in respect of any loss or damages arising, directly or indirectly, from to decline of authorization for any transaction on account of the Cardholder/customer, having exceeded the pre-set limit mutually agreed by them with their acquiring bank.